QUANTUM

Privacy Policy

Dear Quantum Sports Center Customers,

In order to better serve our customer base, effective 1 July 2016, Quantum Sports Center will limit the amount of cash purchases to no more than $40.00 per transaction. Check or Credit Cardivia – be the preferred method of payment. In the event you pay with cash, you must request a receipt for your purchase. If for some reason you do not request a receipt and your account is not debited correctly you will still be held accountable for any balance still on your account. If you have questions, comments or concerns over this new policy, please feel free to contact one of our managers by calling 304-562-1020.

Quantum Sports Center

(304) 562–1020 info@quantumsportscenter.com

 

Transfers

– Customers may transfer their child at any point in the session.
– All class transfers are dependant upon space availability.

 

Make-up Classes

– Make-ups are done on a space available basis.
– Make-ups do not carry over into the next session.

 

Registration

– No spaces in any class are guaranteed without payment.
– All registrations are on a first-come, first-serve basis.
– Quantum Sports Memberships are required for all participants.

 

Trial Classes

– All first time trial classes are free of charge.
– Customers may only do trials in classes that have space available.

 

Discounts

Multiple Class Discounts* All participants who register for two or more classes per week, in the same session will receive $15 off the second class.
Sibling Discounts* Siblings are defined as children that reside in the same household and are under the care of the same parent/guardian. After one child is enrolled, the discount is $15 for siblings enrolled during the same session.
Third Session Discounts* All participants who register for their third consecutive session of Lil’ Kickers will receive $15 off their third session class fee.
(*Discounts only apply to full session registration* One discount per session.)

 

Teams or Groups

Any player who is part of a team or group (7 + players) that registers for a Lil’ Kickers session will receive one free class. Any group interested in special group pricing and scheduling can contact a facility manager.

 

Note

Each class must have a minimum of THREE players registered. If less than three participants register for a class, the players will be transfered to another class with a minimum of three players registered. If other class times do not work, a refund will be issued. Also, Quantum does not run or continue classes with zero participants enrolled. Please enroll prior to attending class. You can enroll online, over the phone, or during your next visit to the center. Thank you.

 

Refund Policy

Effective May 1st, 2010 Quantum Soccer will adopt the following policies for free classes and refunds:

Refunds for classes: We give refunds for classes up to the first day of class. We have limited the space available in all of our classes to a maximum of 8 kids for soccer and football, and 6 kids for baseball in order to ensure quality coaching and learning. Upon your registration, you are taking a slot we can no longer sell to someone else.

Refunds for camps: We will only give a refund for a camp 10 days before the camp is set to begin. Again, we are limiting the number of children we are allowing in camps. Once you have registered and if the camp is full, we cannot effectively market the camp to anyone else. We will start a waiting list for camps and if we fill the slot for your child before the start of the camp, you will receive a full refund.

Refunds and Payments for Leagues: There are no refunds for leagues. If you play in one game, you will owe the entire portion of the team fee depending on the number of players on the team.

Trial Classes: We offer no-obligation trial classes instead of free trial classes.You are welcome to come and try a class under no obligation. If you end up signing up for the class you will be required to pay for that class and the remaining classes in the session. If you don’t sign up, there will be no obligation to pay for anything.

If you are unhappy with a class/camp please let us know and we will try our best to solve the problem; however, the refund policy above must be followed.